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RECEPTIONIST

Company: Lags Spine and Sportcare Medical Centers Inc
Location: Stockton
Posted on: October 19, 2020

Job Description:

Description: We have an immediate opening for a medical receptionist. This office is very fast paced and busy, we are looking for an individual who is confident and capable to handle the reception position in a professional manner. Our receptionist provides customer service and secretarial support, including patient scheduling, appointments, confidential records, prepping patient charts, and filing. The receptionist is also responsible for the efficient operation of the front office. Must have excellent interpersonal and organizational skills. What You Will Do:

  • Greeting, acknowledging and directing everyone who comes in the clinic, in a welcoming manner while being sensitive to each patient's needs and fears
  • Checking in the patients, including assisting in filling out all required forms and insurance information so billing is completed and accurate.
  • Collecting co-pays at appointment time
  • Answering telephones and scheduling appointments
  • Make follow up appointment when patients leave and follow up with cancellations and no shows
  • Screening incoming calls and routine calls; taking detailed messages such as patients name, date of birth, pharmacy name and number along with medications name, before forwarding to clinical staff and doctors
  • Check fax machine and distributing faxes accordingly
  • Maintaining and requesting supplies needed
  • Maintaining the waiting roomWe offer our employees a comprehensive benefits package that includes medical, dental, vision, life insurance, PTO, 11 Paid Holidays and 401K. Great opportunities for growth and learning. Work life balance with a five day work week. LAGS Medical Centers is a pain management group operating throughout California. Since 2000, the LAGS alternative approach to pain treatments has returned patients to a healthy, active lifestyle: restoring function by minimizing pain. . Requirements: Medical Reception experience is preferred, but not necessary.
    • High School Graduate
    • Bi-Lingual Spanish preferred
    • Willing and patience to learn
    • Excellent telephone and customer service skills
    • Able to travel to clinics throughout Ventura region
    • Ability to multi-task and handle extremely busy phones
    • Basic knowledge of patient accounting and insurance systems
    • Data entry and basic computer skills such as Excel, Word, and Outlook
    • Must be able to adapt quickly to office routine and to work with frequent interruptions
    • Knowledge in medical terminology and protocol preferred
    • Knowledge of patients' rights and medical-legal aspects for release of information (I.e., HIPAA guidelines)
    • Must pay attention to detail, stay organized, be flexible and have good communication skills

Keywords: Lags Spine and Sportcare Medical Centers Inc, Stockton , RECEPTIONIST, Administration, Clerical , Stockton, California

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