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Pre-Season Manager-03330 - Stockton, Ca. District

Company: H&R Block
Location: Stockton
Posted on: April 10, 2021

Job Description:

What you'll do...

Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

The Pre-Season Manager plays an integral role in the success of our tax offices by supporting the District General Manager with a variety of office readiness activities. You'll begin working as a Pre-Season Manager as you prepare for the busy tax season, then transition to a Multi-Unit Team Leader during the tax season.

This seasonal position provides the flexibility and extra earnings you'll need to embrace what makes your life uniquely yours. After working a successful season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities.

During the pre-season, you'll...

  • Recruit for the H&R Block Income Tax Course
  • Execute recruiting and calling campaigns for new and experienced tax professionals
  • Coordinate and assist with interviews for tax professionals and receptionists
  • Support tax office associates in meeting continuing education requirements, increasing certification levels, and Skills to Win training
  • Plan and prepare for virtual or in-person tax office open houses
  • Assist in execution of hiring events
  • Nurture and pursue new local business partnerships as needed

    During the tax season, you'll...
    • Lead tax office associates to meet and exceed growth and service quality goals
    • Manage office staffing, operations, and logistics for two or more tax offices (including at least one large office)
    • Assist in development and execution of office-level sales plans
    • Grow the business through developing local partnerships, managing office community involvement, and modeling and coaching sales and new client growth tactics
    • Ensure outstanding client service

      About H&R Block...

      We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.

      We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation.

      It would be even better if you also had...
      • 2 years of multi-unit retail store management
      • Prior experience in an Office Manager position

        What you'll bring to the team...
        • Bachelor's degree in Business or other related field, or equivalent combination of education and experience
        • Prior related retail supervisor experience, or equivalent
        • Strong communication and organizational skills
        • Ability to lead and influence without authority
        • Demonstrated aptitude for sales plan execution and desire to grow the business
        • Leadership and supervisory skills to guide and develop associates
        • Organizational skills and Microsoft Office (PC) skills

Keywords: H&R Block, Stockton , Pre-Season Manager-03330 - Stockton, Ca. District, Executive , Stockton, California

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