Senior Account Manager
Company: HydroChemPSC
Location: Stockton
Posted on: June 18, 2022
Job Description:
The Opportunity:HydroChemPSC is looking for a Senior Account
Manager to join their safety conscious team. The Senior Account
Manager will work too increase project work and additonal service
lines offerings thru optimal utilization of operational resources
that generate additional revenue. Serve as liaison between branch
management and customer to ensure compliance with Company's purpose
and priorities.About HydroChemPSCHydroChemPSC, a Clean Harbors
company, is the premier industrial cleaning and environmental
services company in North America supporting the upstream,
downstream, and utility sectors. HydroChemPSC offers an exceptional
three-pronged safety system, innovative career development
platform, committed customer service, deep industry expertise, and
advanced technology and automation. We are committed to safety,
people, growth, service, and performance. We provide the safest,
most efficient operational experience for our customers and the
most comprehensive training and career development for our
employees.Essential Duties:
- Primary liaison between customer and operations in resolving
service issues
- Monitors account activity to ensure that defined customer key
performance indicators (KPIs) are met
- Responsible for generation of incremental revenues from
existing clients by selling additional services and proactively
pursuing executive-level relationships
- Maintains quality relationships to retain clients and win
referrals to new clients
- Uses analytical skills to understand clients' changing business
issues and needs
- Establishes, documents and maintains solid communication and
follow-up procedures for all assigned accounts
- Performs effective communication of account activity and
requirements with all support staff to ensure account services are
maintained at the highest level.
- Assists in developing, presenting and executing sales and
marketing plans for each existing account.
- Coordinates, organizes and presents business reviews and
planning meetings as specified by the contact schedule specified
for each account.
- Performs other duties as assigned.Skills and Experience:
- 5 or more years experience in operations and or sales
- Proven track record of customer relations
- Well-developed writing and verbal communication skills
- Well developed ability to develop solutions to resolve account
problems
- Well-developed planning and organization skills
- Well-developed ability to prioritize to meet multiple
deadlines
- Well-developed ability to operate in an ambiguous
environment
- Well-developed analytical skills
- Well-developed leadership abilities
- Developed ability to build positive relationships and handle
conflict resolutionEducational Requirements:
- High School diploma and 5 years environmental services
experienceHydroChemPSC and its subsidiaries affords equal
opportunity in employment to all individuals regardless of race,
color, religion, sex, age, national origin, pregnancy, familial
status, disability status, veteran status, citizenship status,
genetic information or any other characteristic protected under
Federal, State or Local law.HydroChemPSC is an Equal Opportunity
Employer.
Keywords: HydroChemPSC, Stockton , Senior Account Manager, Executive , Stockton, California
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