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Quality Assurance Manager

Company: Simpson Strong-Tie
Location: Stockton
Posted on: November 24, 2022

Job Description:

REWARDS AT SIMPSON STRONG-TIEWe recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

  • Quarterly Bonuses/Commission:You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue - directly or indirectly - and should be rewarded by sharing the company profits.
  • Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more.HOW WE'RE MAINTAINING A SAFE WORK ENVIRONMENTThese are some of the ways we're maintaining a safe work environment at Simpson Strong-Tie.
    • Sanitizing: Increased cleaning and disinfecting of facilities
    • Hand Sanitizer and Wipes: Providing hand sanitizer and wipes throughout our facilities
    • Face Coverings: Providing face coverings for employees
    • Limited Guests and Vendors: Limiting guests and vendors to those who are essential only
    • Extended Sick Pay: Encouraging employees to stay home when sick
    • Travel: Banning the use of public transportation for business purposes, when possibleBE A MAKERAt Simpson Strong-Tie, there's a common thread connecting the people who work here: the drive to make things better and figure out how to get it done. We call it the Maker mindset. For over 60 years, our employees have fostered a collaborative workplace where people are engaged in creative thinking from the first day on the job onward. No matter what role you're in - from production, to sales, to engineering - you'll contribute to the growth and success of the company by having a Maker mindset.When you think of the best a family has to offer - support, collaboration and respect - that's what we value. When there's a win, we'll cheer you on. When there's a snag, coworkers step in to help you out. Working on solutions together is just the way we do things here, and that creates an atmosphere that often feels like home.You'll work alongside talented, passionate, dedicated, humble and genuinely kind people who are all contributing to our shared mission: to provide solutions that help people design and build safer, stronger structures. It's this mission and our strong people-focused values that have made Simpson Strong-Tie a unique place to work - a place where you can connect, create and build your career. We invite you tolearn moreabout our culture and why our employees are our most loyal customers.YOUYou want to be an important member of a strong team of other makers who take pride in their work and support each other. As the Quality Assurance Manager, you will be in an essential position for the plant's Quality. You will participate in the plant's Quality initiatives focused on key business processes that influence customer satisfaction, waste elimination, growth, cost-effectiveness, and product quality. This position will be responsible for driving the vision and fostering the growth of quality assurance policies, programs, and initiatives. You will have a direct impact on the success of the Quality Department by supporting the sustainment of the company's Quality Management System, using the requirements of the ISO 9001 Standard.If career growth is important to you, we not only know how to help you with that, it's what we love to do:https://youtu.be/PUqzuWryYcU.WHAT YOU'LL BE DOING(% of Time)A Quality Assurance Manager is a management professional who is responsible for establishing quality standards and procedures. In addition to monitoring processes locally to ensure those standards are being met.Ensuring Plant processes meet customer expectations and industry standards at every stage of the production cycle, from product order to when the product is in our customers' hands. Supporting the objectives to maximize the profitability of the organization and improve efficiencies.Process Management (60%)Oversee the Quality Management System at all levels within the North West region ensuring that it's being executed by all employees. Provide direction for the Northwest's quality assurance program from the creation through the execution of a defined business plan. Supporting the region and company goals for the success of all.Ensure all Non-conforming products and Processes are reported through the company PIO system by all departments throughout the plant according to company requirements. Managing and monitoring corrective actions (CARs). Partnering with branch leadership, home office, and Plant Quality Assurance Managers in researching product problems. Ensure that RCA and CA are being done and executed properly following through with the verification of the improvement.Ensure compliance with all relevant ISO regulatory requirements and provide training to all required individuals. This position is the main point of contact for all External and Internal ISO compliance Audits. Results of all audits are this individual responsibility when it comes to the execution of Corrective Actions and Observations which must be completed within the required specified time.Collaborate with independent, third-party auditors to provide evidence of compliance for code report sustainment through audits at this plant and all plant satellite locations. Follow through on any Corrective Action given by the third-party auditor within the specified time.Oversee the Northwest's document control program according to company operating procedures. Analyze and update quality documentation (work instructions, one-point lessons, internal references, forms, etc.), making certain that best practices are being implemented.The Quality Assurance Manager is responsible for all plant's compliance with company requirements for all Calibration processes and works with each of the defined plant's Calibration Representative to ensure compliance.Develop and monitor corrective measures. Professionally communicate critical time-sensitive information, exceptions, and changes to affected business segments.Data Management (25%)Monitor customer complaints and internal quality issues to identify trends using data from the PIO system, SAP QN system, and Home Office Metrics. In addition to evaluating trends for improvement, this role will track and analyze, data and metricsManage the oversite and execution of Plants data; focusing on the plant targets that support plant leadership targets and align to True North metrics.This role will provide strategic plant business initiatives for improvements and efficiencies. Based on data, this role will be responsible for regularly communicating reports and presentations from a plant level and up through management. This position will analyze product defects and customer complaint trends to find the areas of growth and improvement on a plant level.Team Leadership (15%)This position will oversee a team of two, a Quality Coordinator and a Quality Assistant, and is responsible for the execution and completion of these individuals' tasks. Using Leader Standard Work as a tool to keep tasks on time.The Quality Assurance Manager is their specific support and will develop plans to foster growth and team building for team cohesiveness. As well as responsible for the training and development of the two positions as required.DESIRED SKILLS AND EXPERIENCEIf you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:
      • High School Diploma or General Education Degree (GED) required.
      • ISO 9001:2015 Certified/Trained preferred
      • 5+ years of experience management quality systems within manufacturing & warehousing operations.
      • 2+ years of experience in the application of Lean/ Continuous Improvement methodologies.
      • 2+ years of experience in managing projects, specifically those focused on quality.
      • Speaking: Ability to effectively present information and respond to questions from groups of managers, clients, and customers
      • Writing: Ability to write in a clear, concise, organized, and convincing manner for the intended audience
      • Analysis/Reasoning: Ability to analyze and collect data
      • Problem Solving: Ability to have attention to detail and ensure accuracy of information
      • Adaptability & Flexibility: Ability to adjust timelines, results, and expectations appropriately to changing needs
      • Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative
      • Attention to Detail: Ability to possess strong organization skills
      • Self-Management/Prioritization: Ability to manage multiple projects and competing priorities
      • Teamwork: Ability to facilitate cooperation and motivate team members to accomplish group goals
      • Proficiency using Microsoft PowerPoint, Word, and Excel requiredTRAVEL REQUIREDThis position requires domestic travel up to 10% of the time.WORK STATUS & LOCATIONThis full-time, exempt position is located in Stockton, CA.RELOCATIONRelocation is available for this position.PAY$43.56 - $58.80 / Hour$90600 - 122300 / YearIn keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer. This means that to the fullest extent required by local law, employment decisions are based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, sex, gender (which state law may define to include gender identity/expression, transgender identity, pregnancy, childbirth or related medical condition, and gender stereotyping), sexual orientation, age, religion, creed, physical or mental disability, genetic information, medical condition, covered marital status, protected veteran status, or any other basis protected by applicable law. Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, marijuana/THC, phencyclidine, and opiates.#NowHiring #GetHired #Hiring #HiringNow

Keywords: Simpson Strong-Tie, Stockton , Quality Assurance Manager, Executive , Stockton, California

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