Clinic Patient Registration Representative
Company: Common Spirit
Location: San Andreas
Posted on: January 9, 2022
Mark Twain Medical Center is a member of Dignity Health. The word
'dignity' perfectly defines what our organization stands for,
showing respect for all people by providing excellent care. Mark
Twain Medical Center opened on August 26, 1951 and is located in
beautiful San Andreas California. Since opening, Mark Twain has
provided the highest quality health care for all those needing
medical care in Calaveras County. We offer care, expert staff and
state-of-the-art equipment to meet the growing needs of our
community and are committed to the values of dignity,
collaboration, justice, stewardship and excellence.
Employing excellent customer service skills, the Patient
Registration Representative is responsible for ensuring a
positive patient experience throughout the registration process. In
order to ensure appropriate reimbursement for
services rendered, primary duties include:
a) Appropriate patient identification
b) Collecting accurate and thorough patient demographic data
c) Obtaining insurance information and verifying eligibility and
d) Determining and collecting patient financial liability
e) Referring patients to the Patient Registration Specialist as
needed for assistancewith financial counseling and/or clearance
The Patient Registration Representative adheres to the
organization's policies and procedures for resolution of patient
financial liability. Additionally, the Patient Registration
Representative is an information source for patients and families
by explaining hospital policies, patient financial responsibilities
and Patient Rights and Responsibilities.
- Minimum 1 year of experience working in a hospital Patient
Registration department, physician office setting, healthcare
insurance company, revenue cycle vendor, and/or other revenue cycle
related roles. 2 years preferred.
- Applicable education and/or training can be used to balance a
lack of experience. High School diploma, GED or equivalent
- Thorough understanding of insurance policies and procedures.
Working knowledge of medical terminology.
- Able to perform basic mathematics for payment calculation.
Intermediate to advanced computer skills.
- Knowledge of charity care programs as well as the various
government and non-government programs preferred.
This position will float between our Angels Camp and Arnold
Keywords: Common Spirit, Stockton , Clinic Patient Registration Representative, Healthcare , San Andreas, California
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