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Application Support Specialist (Healthcare IT)

Company: CyberCoders
Location: Stockton
Posted on: November 8, 2019

Job Description:

Application Support Specialist (Healthcare IT)
If you are an Application Support Specialist with experience, please read on!

We are a leading health care network that brings cutting edge medical services to you and have been for over 100 years now!

This will be a full time role
Pay: $50,000-$60,000 salary + Benefits
Location: Stockton, CA

You will be supporting the electronic health record, practice management system, and ancillary clinical applications. Responsible for system administration, testing system updates, authoring support documentation and training users on best practice workflow. This position requires experience in information technology and familiarity with clinical workflow.


What You Will Be Doing
- Answers, evaluates and prioritizes requests for assistance from users experiencing problems.
- Logs and tracks requests using help desk software, maintains historical records, related problem documentation and manage support tickets to application software customer support cases
- Provides technical support to health center staff on application issues.
- Handles problem recognition, research, isolation, resolution and follow-up of application issues referring more complex problems to Team Leader Manager and/or Director
- Monitors data entry and system reports to identify training needs or workflow/configuration changes needed.
What You Need for this Position
At Least 2 Years of experience and knowledge of:
- Prior experience with set up and configuration of health records or other clinical informatics applications preferred
- Healthcare IT experience and/or NextGen Certification Preferred
--Applicants without healthcare experience but a strong IT skillset will be considered--



So, if you are a Support Specialist with experience, please apply today!
- Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Stockton , Application Support Specialist (Healthcare IT), Healthcare , Stockton, California

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