Office and Customer Service Coordinator

Company: Speedline
Location: Stockton
Posted on: May 16, 2022

Job Description:

Job Description Summary: - Office and Customer Service Clerk is responsible for all office coordination and customer service duties; including order initiation, customer service and salesperson support. Order entry, detailed paper-work follow through. Communication with customers and vendors including coordination of orders between office and warehouse as well as communication with corporate personnel at various company locations. Responsibilities: Ensure that incoming calls are properly received and directed as needed Provide exceptional customer service Provide support to sales team Ensure that all incoming visitors are received and directed to proper personnel Properly enter and coordinate all orders from customer initiation through coordination of shipping and completion Properly manage, file, distribute and maintain all office paperwork Provide assistance to all customer or vendor inquiries Properly maintain weekly hourly and attendance report for employees and employee files Properly order all office materials as needed Keep clear and open communication between all areas of the warehouse as well as with corporate personnel at various other locations Performs other duties and assignments as directed by management Requirements: o Previous customer service and office experience o Professional verbal and written communication skills o Solid business and mathematical aptitude o Ability to work with others in team environment o Commitment to excellence o Ability to multitask o Above average Microsoft Excel and Microsoft Office experience o Works well under pressure, requiring little supervision o Able to adapt and respond to changing business needs o Impeccable business etiquette o Ability to work well in a fast-paced environment o Strong verbal, interpersonal and organizational skills o Pleasant phone demeanor o Regular and punctual attendance Education/Experience: High school diploma or equivalent Minimum 4 years of experience in similar position Manufacturing/distribution/production industry experience preferred Sage 100 experience a plus Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand: walk; use hand to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 lbs. Position Type / Expected Hours of Work: This is a full time non-exempt position and the hours of work and days are Monday through Friday, 8:00am --- 4:30 pm with -- hour for lunch. Benefits -- Medical insurance -- Dental insurance -- Basic and Voluntary life insurance -- Paid personal and vacation days -- Flexible spending account program -- Short and long term disability insurance -- Credit union membership -- 401k/profit sharing -- Work boot reimbursement Speedline-- PVC fittings and covers are available in high gloss white and 13 standard colors. They come in various shapes and sizes for both indoor and outdoor use. All Speedline-- PVC products are easy to install and have excellent impact resistance. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Company Description A leading manufacturer of PVC fitting covers and jacketing systems to protect the insulation of mechanical piping, bare metal and, equipment for industrial and commercial applications.

Keywords: Speedline, Stockton , Office and Customer Service Coordinator, Hospitality & Tourism , Stockton, California