Office and Customer Service Coordinator
Company: Speedline
Location: Stockton
Posted on: May 16, 2022
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Job Description:
Job Description Summary: - Office and Customer Service Clerk is
responsible for all office coordination and customer service
duties; including order initiation, customer service and
salesperson support. Order entry, detailed paper-work follow
through. Communication with customers and vendors including
coordination of orders between office and warehouse as well as
communication with corporate personnel at various company
locations. Responsibilities: Ensure that incoming calls are
properly received and directed as needed Provide exceptional
customer service Provide support to sales team Ensure that all
incoming visitors are received and directed to proper personnel
Properly enter and coordinate all orders from customer initiation
through coordination of shipping and completion Properly manage,
file, distribute and maintain all office paperwork Provide
assistance to all customer or vendor inquiries Properly maintain
weekly hourly and attendance report for employees and employee
files Properly order all office materials as needed Keep clear and
open communication between all areas of the warehouse as well as
with corporate personnel at various other locations Performs other
duties and assignments as directed by management Requirements: o
Previous customer service and office experience o Professional
verbal and written communication skills o Solid business and
mathematical aptitude o Ability to work with others in team
environment o Commitment to excellence o Ability to multitask o
Above average Microsoft Excel and Microsoft Office experience o
Works well under pressure, requiring little supervision o Able to
adapt and respond to changing business needs o Impeccable business
etiquette o Ability to work well in a fast-paced environment o
Strong verbal, interpersonal and organizational skills o Pleasant
phone demeanor o Regular and punctual attendance
Education/Experience: High school diploma or equivalent Minimum 4
years of experience in similar position
Manufacturing/distribution/production industry experience preferred
Sage 100 experience a plus Physical Demands: While performing the
duties of this job, the employee is regularly required to talk or
hear. The employee frequently is required to stand: walk; use hand
to finger, handle or feel; and reach with hands and arms. This
position requires the ability to occasionally lift office products
and supplies, up to 20 lbs. Position Type / Expected Hours of Work:
This is a full time non-exempt position and the hours of work and
days are Monday through Friday, 8:00am --- 4:30 pm with -- hour for
lunch. Benefits -- Medical insurance -- Dental insurance -- Basic
and Voluntary life insurance -- Paid personal and vacation days --
Flexible spending account program -- Short and long term disability
insurance -- Credit union membership -- 401k/profit sharing -- Work
boot reimbursement Speedline-- PVC fittings and covers are
available in high gloss white and 13 standard colors. They come in
various shapes and sizes for both indoor and outdoor use. All
Speedline-- PVC products are easy to install and have excellent
impact resistance. Please note this job description is not designed
to cover or contain a comprehensive listing of activities, duties
or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice. Company Description A leading manufacturer of
PVC fitting covers and jacketing systems to protect the insulation
of mechanical piping, bare metal and, equipment for industrial and
commercial applications.
Keywords: Speedline, Stockton , Office and Customer Service Coordinator, Hospitality & Tourism , Stockton, California
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