Company: Denny's Inc
Posted on: September 16, 2022
As the Shift Leader, you are responsible to improve Guest
satisfaction through financial controls, operations, the direction
of Team Members, and compliance within the scope of an assigned
shift. The Shift Leader has full accountability for restaurant
operations during assigned shift when management is not present.
This position operates under the direct management of the General
Manager and helps lead the restaurant team. This position interacts
with Team Members, restaurant management, outside vendors, members
of the field operations team, and Guests.
* Responsible for restaurant operations (labor, inventory variance)
during assigned shifts.
* Provides production direction to Team Members concisely
* Sets an example for Team Members by working hard to implement
shift plan and ensure swift and smooth production
* Delegates in a way that encourages teamwork during a shift to
ensure that the restaurant operations comply with Company
* Motivates Team Members to exceed Guest expectations with food and
friendly service in clean surroundings
* Works with team to act on Guest feedback and resolve complaints
in a timely, friendly, and professional
* Complies with the requirements of government regulations, Market
Policy, food safety, Security Policy, operations, and policies and
procedures relating to all activities in the restaurant during the
* Takes initiative to immediately report violations of safety,
sanitation, security, and other company policies to restaurant
management and perform short-term solutions
* Motivates Team Members to comply with loss control procedures and
to maintain a safe and secure environment for customers and other
* Completes checklists and procedures for cash reporting, inventory
control, and scheduling during shift
* May perform essential functions and duties listed in the
restaurant Team Member job description
* Flexible to work evenings, weekends, and holidays.
* Prompt and regular attendance on assigned shifts
We are always looking for motivated individuals who share our
This job description is intended to describe the general nature and
level of work being performed by the employees assigned to this
position. It is not intended to be an exhaustive list of all
duties, responsibilities or tasks which may be required to be
performed in this position.
Denny's or the franchise owner may amend, change, or modify the
responsibilities and duties of this position to meet business
needs, as necessary.
This job description does not constitute a contract for employment
and may be changed at the discretion of Denny's or the franchise
owner with or without notice.
Keywords: Denny's Inc, Stockton , Shift Leader, Hospitality & Tourism , Stockton, California
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