StocktonRecruiter Since 2001
the smart solution for Stockton jobs

Customer Care Lead

Company: Lineage Logistics
Location: Stockton
Posted on: April 2, 2021

Job Description:

Lead and train team who perform customer service duties such as processing customer orders, verifying inventory and product availability, and handling customer inquiries in a timely manner for both internal and external customers.

KEY DUTIES AND RESPONSIBILITIES

  • Plan, assign and direct the work of a customer care team
  • Ensure the team is providing timely customer follow-up on all issues or concerns
  • Act as liaison between operations and customers by managing account and account needs
  • Communicate concerns and route reports to appropriate team members
  • Partner with Operations to prepare daily, weekly, and monthly reports of customer activities
  • Provide ongoing training to team members as needed
    ADDITIONAL DUTIES AND RESPONSIBILITIES

    MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)
    • 2 years customer service experience in a warehouse and/or logistics environment
    • Excellent verbal and written communication skills with the ability to interact with internal and external customers
    • Excellent organizational skills, including the ability to multi-task and prioritize workload
    • Proficient computer skills, including Microsoft Office Suite
    • Basic math skills
    • Demonstrated phone and email skills
    • Must be able to lift a minimum of 20 lbs.; weight may be more dependent upon facility
    • Ability to work a flexible work schedule and shift, including weekends if needed
      Why Lineage?

      This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

      Benefits

      Lineage provides safe, stable, reliable work environments, competitive pay, excellent Health and Dental benefits, 401K, and Paid Time Off and Sick Days

Keywords: Lineage Logistics, Stockton , Customer Care Lead, Other , Stockton, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Truck Driver CDL A - Hiring Now!
Description: Owner OperatorsCall Now: 866- - Team Truck Sign On Incentive - 20,000Solo Truck Sign On Incentive - 10,000CEVA is contracting
Company: Ceva Freight Llc
Location: West Sacramento
Posted on: 04/13/2021

Junior Account Executive
Description: Bayside Solutions is seeking a highly motivated, versatile, and well-organized Junior Account Executive to be a part of our high-growth organization. This is a unique opportunity to join a growing team (more...)
Company: Bayside Solutions
Location: San Ramon
Posted on: 04/13/2021

Looking For A Tutor In Santa Cruz.
Description: Santa Cruz family
Company: Care.com
Location: Santa Cruz
Posted on: 04/13/2021


CDS Part Time Product Demonstrator
Description: CDS Part Time Product Demonstrator -Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today's shoppers sounds appealing, then Club Demonstration Services (more...)
Company: Club Demonstration Services
Location: Santa Cruz
Posted on: 04/13/2021

2 Bedroom Recurring Cleaning
Description: House cleaning, washed dishes, laundry,
Company: Care.com
Location: Santa Cruz
Posted on: 04/13/2021

CDL A Team Truck Driver
Description: Class-A CDL Team OTR Drivers - High miles Sign-on Bonus We're proud to announce the largest team driver pay increase in CRST history Join us and earn up to 0.85 CPM. With an incredibly competitive (more...)
Company: CRST
Location: San Ramon
Posted on: 04/13/2021

APIGEE Lead
Description: ul li Strong Hands-on knowledge of APIGEE API Management tool to design, build, maintain and support the Apigee infrastructure-- Knowledge of Apigee Hybrid GCP would be added advantage , on-premise (more...)
Company: Avanciers
Location: San Ramon
Posted on: 04/13/2021

Now Hiring Looking For A English, Math, Science Tutor
Description: Hi All : Tutors I'm looking for distance learning help
Company: Care.com
Location: Woodland
Posted on: 04/13/2021

Now Hiring Nanny Needed For 1 Child
Description: We are looking for a great nanny for
Company: Care.com
Location: Santa Cruz
Posted on: 04/13/2021

Customer Service Representatives Needed!
Description: Kelly Services is currently hiring for an Customer Service Representative for one of our customers in San Ramon, CA. our customer is a leading security company and is looking for enthusiastic, customer (more...)
Company: Kelly Services
Location: San Ramon
Posted on: 04/13/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Stockton RSS job feeds