Are you an energetic and team-oriented leader focused on
commitment to customers, dedication to excellence and
Do you have a proven ability to supervise processes as well as
activities and tasks?
Do have a demonstrated ability and desire to succeed, grow,
learn, and apply new skills?
Do you have a proven record to motivate, engage, coach, and
communicate with team members?
Do you have a demonstrated ability to drive process improvement
and lead change?
Penske Logistics is seeking a proven leader with relevant
experience and skills to join our team of transportation and
logistics professionals. We are seeking a candidate to supervise
drivers at one of our locations.
The Operations Supervisor provides direction at a single
location, leading staff to ensure customer requirements are
achieved while meeting our Penske goals and objectives.
Provide operational leadership to individual contributors and
hourly workforce to ensure the execution of daily tasks and
activities including driver deliveries, loading/unloading of
trailers, and customer service operations in a manner consistent
with company services and cost objectives. Supervises most
processes directly including workforce and equipment scheduling.
Responsible for making corrective action and disciplinary decisions
up to written warning level. Involved in the hiring process and
customer meetings as necessary.
Monday - Friday (6:00 p.m - 4:00 a.m)
Establish and sustain that all supervisors and associates are
trained and competent and understand how their work relates to the
customers' business objectives
Establish and sustain that performance standards are
communicated that are specific and measurable
Interview hourly associates and provide recommendations for
Monitor attendance, productivity, and other performance
standards and provide coaching and counseling to associates
Motivate and engage associates by focusing on team
accomplishments and recognition
Supervise logistics operations including customer service,
freight loading and unloading, dispatch and proper documentation
and procedure control
Conduct team meetings
Evaluate and recommend changes in preferred work methods to
increase productivity of dispatch operations. Assist in new
Provide relief coverage for operational duties when associates
utilize time-off or are absent from the shift
Have a thorough working knowledge of the site's operating
systems in order to ensure operational compliance and correct
Complete all necessary records and reports in a timely and
Ensure compliance with financial policies & procedures such as
tracking MPG, returns, damages, etc.
Understand the relationship between decision-making and
Closely manage associates' working hours and activities to
minimize overtime and to meet or exceed productivity targets
Ensure day-to-day management and associate activities are
aligned with the location safety strategy
Provide associates with communication, training, feedback, and
direction to ensure safe performance
Ensure compliance with all applicable regulatory agencies and
company policies and procedures
Conduct safety observations
Growth / Customer Experience
Understand the location-specific customer goals & objectives and
work to meet and exceed these expectations daily
Ensure the customer knows that we are committed to helping them
meet their objectives
Determine areas that could benefit from Continuous Improvement
Properly plan work assignments to ensure effective use of fleet
Work with hourly associates to ensure they understand safe and
efficient operation of equipment
Work with vendors to ensure equipment is maintained
Work with Penske Truck Leasing to ensure schedule of
preventative maintenance is complete
Other projects and tasks as assigned by supervisor