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Company: General Logistics Systems US, Inc.
Location: Stockton
Posted on: May 3, 2021

Job Description:

About Our Company

Come work for a great company with strong employee retention and a team of industry veterans with true passion for what they do. General Logistics Systems Company (US), is a leading regional delivery carrier which has been providing priority, ground, and freight services throughout the West since 1995. Thousands of companies across all industries rely on us to deliver time-critical packages and documents every day because we have an amazing team that goes the extra mile for our customers. We are looking to expand our legal team with a like-minded experienced legal professional.

Position Summary

We are seeking an experienced Technical Support Technician with experience creating, monitoring and maintaining integrations with customers within Mountain Valley Express and GLS-US. This position reports to the Director of IT and can be a remote role for candidates residing in Washington, Oregon, California, Nevada, Arizona, New Mexico, Texas, Tennessee or South Carolina. The ideal candidate is extremely organized, thrives in a fast-paced, deadline-driven environment, possesses flexibility to adapt to changing priorities, and is a collaborative team player. The ideal candidate is also energetic, eager to learn about the company, and has a "roll up the sleeves" attitude. As a Technical Support Technician, you will make significant contributions to the development of our vision.

Essential Job Functions

  • Responsible for Initiating, communicating and documenting EDI/API/FTP activity and requests.
  • Responsible for tracking and resolving EDI/API/FTP system problems, developing and maintaining reporting to identify and correct EDI/API/FTP file issues.
  • Responsible for onboarding and training new customers.
  • Must be self-motivated, have the ability to work independently with minimal supervision
  • Strong written and verbal communication skills
  • Ability to maintain confidentiality with sensitive customer and internal information
  • Strong technical aptitude and ability to research, document and solve complex issues independently.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. An individual must be willing to follow instructions and accept supervision; maintain a positive attitude towards their work and cooperate with co-workers and supervisors. Must possess excellent organizational, multi-tasking, computer software, and standard office equipment skills. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with their disabilities to perform the essential functions. Must have a pleasant, positive personality and the ability to get along well with customers, co-workers, and vendors. Must project a clean cut, well-groomed appearance always.


Bachelor's Degree in Computer Science. Employer prefers at least four years' experience with EDI, ERP, API, XML, FTP, SFTP or related experience or combination of education and experience; however, each applicant's qualifications will be determined on a case by case basis.


Ability to speak, read and interpret documents printed in English; such as policies and procedures, computer and credit reports, and invoices. Ability to write routine reports and correspondence in English.


Ability to add, subtract, multiply and divide numbers.


Ability to apply common sense, understanding and to carry out detailed, but uninvolved written or oral instructions. The ability to deal with problems involving a few concrete variables in standardized situations.

EEO Commitment

General Logistics Systems Company (US), is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply at General Logistics Systems Company (US) and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. General Logistics Systems Company (US) complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.

Job Posted by ApplicantPro

Keywords: General Logistics Systems US, Inc., Stockton , Tech, Other , Stockton, California

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