Dohrmann, an Alera Group Company is seeking a **Commercial Lines
Customer Service Representive** to join ourCommercial Lines
_Are you looking to be part of a company where you have exciting
opportunities to learn, grow and make a positive impact?_
_Join a team where each employee is empowered to listen
generously, speak straight, collaborate, and build each other up
through mutual accountability and shared success?_
If that is what you're looking for, this is your chance to be
part of an amazing organization!
Dohrmann is one of California's largest and oldest independent
insurance agencies. Originally Established in 1868, our firm has
steadily expanded to meet the growing needs of our clients. Today,
we offer a comprehensive range of business and personal insurance
products and services. Our size and affiliations gives us direct
access to over 80 of the largest insurance companies. Our staff
constantly strives to provide innovative risk management solutions
to our clients, allowing them to concentrate on running their own
As **Commercial Lines Customer Service Representative** , you
would have the primary responsibility of supporting our Commercial
Lines team. The successful candidate will work as a team with
Account Managers to handle all policy-related and customer-related
activities, as well as follow Account Managers' guidance to respond
to their needs in managing their books of business. You will
maintain and cultivate your own small book of business and be
coached by the Operations Manager.
+ Interaction with clients to receive policy change requests and
respond to questions regarding policy changes and coverages.
+ Daily interaction with insurance carriers to request
endorsements and respond to carrier requests for additional
+ Provide general clerical support such as form letters,
preparing policies for delivery to clients, printing policy
documents from carrier websites, etc.
+ Professionally assist with servicing of commercial
+ Observe and follow all currently implemented systems,
procedures, and guidelines established by the Commercial Lines
Department and Dohrmann and those that may be implemented in the
+ Bachelors Degree.
+ Minimum One (1) year of office experience required; insurance
+ Licensed in Property & Casualty Insurance in the state of
+ Proficient in MS Office Suite.
**Equal Opportunity Employment**
_We're an_ **_equal opportunity employer_** _. All applicants
will be considered for employment without attention to race, color,
religion, sex, sexual orientation, gender identity, national
origin, veteran or disability status._
If you're a California resident, please read the California
Consumer Privacy Act
prior to applying.
**Job Locations** _US-CA-Stockton_
**Category** _Client Service_
**Type** _Regular Full-Time_
**Firm Name** _Dohrmann Insurance Agency_