Pay starts at $19.08
Monday - Friday
Logistics done differently.
At XPO Logistics, customer service is at the heart of our
operation. We look for employees who can communicate effectively in
all situations. As the Customer Service Representative, you will
provide professional customer service to both internal and external
customers, as well as collaborate with customers and service center
personnel to resolve issues. On our team, you'll have the support
to excel at work and the resources to build a career you can be
Pay, benefits and more.
We are eager to attract the best, so we offer competitive
compensation and a generous benefits package, including full health
insurance (medical, dental and vision), 401(k), life insurance,
disability and more.
What you'll do on a typical day:
- Bill shipments pursuant to applicable tariffs and pricing
- Recognize and resolve documentation errors
- Assist customers with inquiries, including tracing shipments,
rate quotes, tariff discrepancies and billing and invoicing
- Perform general clerical duties as assigned, including
answering and directing phone calls, filing, data entry and
- Process over, short and damaged freight and related
documentation for customer resolution
What you need to succeed at XPO:
At a minimum, you'll need:
- 2 years of customer service experience
- Strong computer, typing and 10-key skills
- Experience with Microsoft Office
- Availability to work a variety of shifts, including days,
evenings, nights and weekends
It'd be great if you also have:
- Transportation experience
- Excellent verbal and written communication skills
This job requires the ability to:
- Walk and/or stand for extended periods of time on a loading
dock that is not climate-controlled and may be slippery
Be part of something big.
XPO is a leading provider of cutting-edge supply chain solutions
to the most successful companies in the world. We help our
customers manage their goods most efficiently using our technology
and services. Our greatest strength is our global team - energetic,
innovative people of all experience levels and talents who make XPO
a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action
employer. Qualified applicants will receive consideration for
employment without regard to race, sex, disability, veteran or
other protected status.
XPO adheres to CDC, OSHA and state and local requirements
regarding COVID safety. All employees and visitors are expected to
comply with XPO policies which are in place to safeguard our
employees and customers.
All applicants who receive a conditional offer of employment may
be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature
and level of work being performed by people assigned to this
classification. They are not intended to be construed as an
exhaustive list of all responsibilities, duties and skills required
of personnel so classified. All employees may be required to
perform duties outside of their normal responsibilities from time
to time, as needed.
Nearest Major Market: Stockton
Job Segment: Customer Service Representative, Clerical, Data
Entry, Logistics, Customer Service, Administrative, Operations
Apply now "