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APAC & ACCOUNT REPRESENTATIVE ASSISTANT

Company: West Coast Magnetics
Location: Stockton
Posted on: May 31, 2021

Job Description:

West Coast Magnetics is a world-leading custom manufacturer of precision electronic components used in the medical and aerospace industries. For over 20 years, our mission is to meet or exceed our customer's expectations for product conformance to specification, on-time delivery, service, and value through continuous improvement of the Quality Management System.

We have an immediate opening for an APAC & ACCOUNT REPRESENTATIVE ASSISTANT.

Basic Function:

To assist with making sure inventory for all vendor finished goods are accurate. Labeling parts, placing them onto tape and reel, and then ship out parts upon receipt of customer demand. Assist with processing quotes to vendors for required shipping materials and any material purchased by WCM for our CHN Department. Assist the Sales Department with quotations, orders, and change orders when required.

Reporting Relationships:

The APAC & Account Representative Assistant reports to Account Representative & APAC Project Manager and The Customer Service Director. The APAC & Account Representative Assistant interfaces with the Purchasing Department, Account Management Department, Engineering Department, Stockroom Clerk, Shipping Department, Sales Department, Document Control Department, Tecate Facility staff, and Production Managers.

Authority:

The APAC & Account Representative Assistant has the authority to assist with:

Contact vendors for material quotes

Contact shipping companies for rate quotes

Process orders for sales orders and quotes for vendor finished goods

Keep inventory up to date and accurate for all vendor finished goods

Operate and maintain tape and reel machine

Keep inventory and order materials required for tape and reel jobs

Run required reports in the ERP system

Make changes to work orders, kit sheets, and kit box labels according to internal change orders, production, and or production listing

Copy, and edit redlines on work orders from Engineering once the redline has been approved

Process quotes, sales orders, change orders and generate work orders.

Assist customers with questions, quotes, and other requests

Responsibilities:

The APAC & Account Representative Assistant has the responsibilities to assist with:

Inventory management of Vendor Finished Goods, and making sure it is accurate at all times with cycle counting, inventory adjustments, putting parts and pulling parts from Vendor Finished Goods

Receive items in the ERP system

Running weekly CHN Dept production listing to prepare for future shipments

Creating part ID labels and labeling Vendor Finished Goods as required

Packaging Vendor FG in tape and reel as required with operation and maintenance to tape and reel machine

Packaging China FG in boxes for shipping as required

Inventory management and ordering/Req's for CHN dept supplies such as T&R material and special labels

Shipping rate quotes for shipments to and from Vendors or Customers

Creating shipping labels and documents as required to ship Vendor FG's to Customers or materials to Vendors

Tracking shipments coming to and from Vendors and Customers

Filling claims or troubleshooting with shipping carries on any issues with shipments coming to and from Vendor

Create Sales Order for Vendor Finished Goods shipping to Customers

Print Picking Sheets for Vendor Finished Goods Shipping to Customers

Train on quoting Vendor Finished Goods

Train on processing PO's to place with Vendor

Process customers' requirements, including, but not limited to, quotes, orders, change requests and entering new customer information

Keeping your station and area around your station clean and organized

Saving all required documentation on the server to assure record retention

Process shipping accuracy and absolution reports daily

Maintain and control all closed and completed Sales Orders

Complete performance measures for Stockton by providing late shipment information

Run required reports requested by upper management

Minimum Requirements:

  • High School Diploma or equivalent
  • 2 years office experience
  • Good communication skills are written and verbal
  • Ability to work in a fast-paced office environment
  • Proficient in Microsoft Office

Organizational Values & Culture

  • WCM members are passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so that we can better support our clients. If you have a growth mindset and thrive under pressure, you are probably a great fit for our team!
  • WCM is an equal opportunity employer. We accept and celebrate diversity and are committed to creating an all-inclusive environment for all employees.

Benefits

  • Join a dynamic workforce that believes in Learning and Development Opportunities. We offer vacation, medical, dental, vision, 401k, and life insurance packages.

Keywords: West Coast Magnetics, Stockton , APAC & ACCOUNT REPRESENTATIVE ASSISTANT, Other , Stockton, California

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