Remote Bilingual Spanish Mortgage Servicing Support Contact Center Representative
Company: VirtualVocations
Location: Stockton
Posted on: November 18, 2022
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Job Description:
A bank needs applicants for an opening for a Remote Bilingual
Spanish Mortgage Servicing Support Contact Center
Representative.
Core Responsibilities Include:
Handling general customer inquiries upon completion of new hire
training
Handling up to six additional call types
Using problem solving skills, paired with knowledge of -
procedures, to identify and communicate accurate solutions
Qualifications Include:
Bilingual Spanish
High School Diploma, GED or foreign equivalent
1 year customer service, mortgage industry, or call center
experience
Excellent verbal and written communication skills, as well as
strong listening skills
Must have good telephone technique with well-developed customer
service skills
Exceptional analytical and problem solving skills and an ability to
think quickly under pressure
Keywords: VirtualVocations, Stockton , Remote Bilingual Spanish Mortgage Servicing Support Contact Center Representative, Other , Stockton, California
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Click
here to apply!
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