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Remote Bilingual Spanish Mortgage Servicing Support Contact Center Representative

Company: VirtualVocations
Location: Stockton
Posted on: November 18, 2022

Job Description:

A bank needs applicants for an opening for a Remote Bilingual Spanish Mortgage Servicing Support Contact Center Representative.

Core Responsibilities Include:
Handling general customer inquiries upon completion of new hire training
Handling up to six additional call types
Using problem solving skills, paired with knowledge of - procedures, to identify and communicate accurate solutions
Qualifications Include:

Bilingual Spanish
High School Diploma, GED or foreign equivalent
1 year customer service, mortgage industry, or call center experience
Excellent verbal and written communication skills, as well as strong listening skills
Must have good telephone technique with well-developed customer service skills
Exceptional analytical and problem solving skills and an ability to think quickly under pressure

Keywords: VirtualVocations, Stockton , Remote Bilingual Spanish Mortgage Servicing Support Contact Center Representative, Other , Stockton, California

Click here to apply!

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