Customer Service Rep(07947) - Thornton Road, Suite A
Company: Careerbuilder-US
Location: Stockton
Posted on: January 18, 2023
Job Description:
Job Description
Job Description ABOUT THE JOB You got game? You got spring in your
step? You want the best job in the world! And schedules that work
with you, not against you? That's right, we live to beat the rush
and make it possible to make, bake or take pizzas during the hungry
hours of the day and night, part or full time. You'll have plenty
of time left over for school, hanging with your friends, or
whatever. Sound good? Even if you just need a second job for some
extra cash, Domino's Pizza is the perfect place for you. We are
searching for qualified customer service reps with personality and
people skills. We're growing so fast it's hard to keep up, and that
means Domino's has lots of ways for you to grow (if that's what you
want), perhaps to management, perhaps beyond. Whether it's your
hobby, main-gig, or supplemental job, drop us a line. We're bound
to have just the thing for you. ADVANCEMENT Many of our team
members began their careers as delivery drivers and today are
successful Domino's franchise owners. From customer service
representative to management, General Manager to Manager Corporate
Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY Our mission is to recognize, appreciate, value and
utilize the unique talents and contributions of all individuals. To
create an environment where all team members, because of their
differences, can reach their highest potential. SUMMARY STATEMENT
We take pride in our team members and our team members take pride
in Domino's Pizza! Being the best pizza delivery company in the
world requires exceptional team members working together. At
Domino's Pizza, our people come first! JOB REQUIREMENTS You must be
16 years of age or older for in store work. You must be 18 years of
age or older for Delivery work. General job duties for all store
team members
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area,
walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily. Training
Orientation and training provided on the job. Communication Skills
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to
process orders both over the phone and in person. Essential
Functions/Skills
- Ability to add, subtract, multiply, and divide accurately and
quickly (may use calculator).
- Must be able to make correct monetary change.
- Verbal, writing, and telephone skills to take and process
orders.
- Motor coordination between eyes and hands/fingers to rapidly
and accurately make precise movements with speed.
- Ability to enter orders using a computer keyboard or touch
screen. WORK CONDITIONS Exposure to:
- Varying and sometimes adverse weather conditions when removing
trash and performing other outside tasks. In-store temperatures
range from 36 degrees in cooler to 90 degrees and above in some
work areas.
- Sudden changes in temperature in work area and while outside.
Fumes from food odors. Exposure to cornmeal dust.
- Cramped quarters including walk-in cooler.
- Hot surfaces/tools from oven up to 500 degrees or higher.
- Sharp edges and moving mechanical parts. SENSING
- Talking and hearing on telephone.
- Near and mid-range vision for most in-store tasks.
- Depth perception.
- Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS The ability to direct activities, perform repetitive
tasks, work alone and with others, work under stress, meet strict
quality control standards, deal with people, analyze and compile
data, make judgments and decisions. PHYSICAL REQUIREMENTS
including, but not limited to the following : Standing: Most tasks
are performed from a standing position. Walking: Surfaces include
ceramic tile 'bricks' with linoleum in some food process areas.
Height of work surfaces is between 36' and 48'. Walking For short
distances for short durations Sitting Paperwork is normally
completed in an office at a desk or table Lifting
- Bulk product deliveries are made twice a week or more and are
unloaded by the team member using a hand truck.
- Deliveries may include cases of ingredients and supplies
weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
- Cases are usually lifted from floor and stacked onto shelves up
to 72' high. Carrying
- Large cans, weighing 3 pounds, 7 ounces, are carried from the
workstation to storage shelves.
- Occasionally, pizza sauce weighing 30 pounds is carried from
the storage room to the front of the store.
- Trays of pizza dough are carried three at a time over short
distances, and weigh approximately 12 pounds per tray. Pushing
- To move trays which are placed on dollies. A stack of trays on
a dolly is approximately 24' - 30' and requires a force of up to
7.5 pounds to push.
- Trays may also be pulled. Climbing Team members must
infrequently navigate stairs or climb a ladder to change prices on
signs, wash walls, perform maintenance. Additional Information
STOOPING/BENDING
- Forward bending at the waist is necessary at the pizza assembly
station.
- Toe room is present, but workers are unable to flex their knees
while standing at this station.
- Duration of this position is approximately 30 - 45 seconds at
one time, repeated continuously during the day.
- Forward bending is also present at the front counter and when
stocking ingredients. CROUCHING/SQUATTING
Performed occasionally to stock shelves and to clean low areas.
REACHING
- Reaching is performed continuously; up, down and forward.
- Workers reach above 72' occasionally to turn on/off oven
controls, change prices on sign, and lift and lower objects to and
from shelves.
- Workers reaching down to perform such tasks as scooping
cornmeal from a plastic barrel, or washing dishes.
- Workers reach forward when obtaining topping ingredients,
cleaning work surfaces, or answering phones. HAND TASKS
- Eye-hand coordination is essential. Use of hands is continuous
during the day.
- Frequently activities require use of one or both hands.
- Shaping pizza dough requires frequent and forceful use of
forearms and wrists.
- Workers must manipulate a pizza peel when removing pizza from
the oven, and when using the rolling cutter.
- Frequent and/or forceful pinching is required in the assembly
of cardboard pizza boxes.
- Team Members must be able to grasp cans, the phone, the pizza
cutter and pizza peel, and pizza boxes. MACHINES, TOOLS, EQUIPMENT,
WORK AIDS Team Members may be required to utilize pencils/pens,
computers, telephones, calculators, TDD equipment, pizza cutter and
pizza peel. In addition to the above listed descriptions. Delivery
drivers will also need to be able to perform the following: Driving
Specific Job Duties
- Deliver product by car and then to door of customer.
- Deliver flyers and door hangers. Requires
- Valid driver's license with safe driving record meeting company
standards.
- Access to insured vehicle which can be used for delivery.
Essential Skills
- Navigational skills to read a map, locate addresses within
designated delivery area.
- Must navigate adverse terrain including multi-story buildings,
private homes, and other delivery sites while carrying product.
Physical Demands CARRYING: During delivery, carry pizzas and
beverages while performing 'walking' and 'climbing' duties.
DRIVING: Deliver pizzas within a designated delivery area. A Team
Member may make several deliveries per shift. WALKING: Delivery
personnel must travel between the store and delivery vehicle and
from the delivery vehicle to the customer's location. CLIMBING:
During delivery of product, navigation of five or more flights of
stairs may be required. Work Conditions Exposure to: Varying and
sometimes adverse weather conditions when delivering product,
driving and couponing. Sensing: Far vision and night vision for
driving.
by Jobble
Keywords: Careerbuilder-US, Stockton , Customer Service Rep(07947) - Thornton Road, Suite A, Other , Stockton, California
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