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Dispatch Clerk (Logistics)

Company: Penske
Location: Stockton
Posted on: October 14, 2020

Job Description:



Position Summary:
The Penske Dispatch/Customer Support Clerk will interact with customers for a majority of the workday. This position handles a high volume of inbound phone calls. These calls include but are not limited to customer inquiries and issue resolution.

Shift: Monday, Tuesday and every other Wednesday from 1945 to 0800

Compensation: $16.00 / hour

Major Responsibilities:
Various office and administrative duties, which may include handling accounts payable/receivable and collections, payroll, fuel reconciliation, office supplies, billing, maintaining database and miscellaneous reporting
Audit of logs and trip reports and other DOT reporting, maintain of files, customer service interaction, resolution of driver equipment requests and pallet tracking.
Maintenance and distribution of route books, daily interface with drivers, assist with driver coverage of vacation and overflow freight
Involve Safety team as required by location
Prioritize workload and have flexibility to adjust based on position requirements
Ability to maintain confidentiality is essential
Other projects and tasks assigned by supervisor Qualifications:
2 years of general office experience required
1 year of customer service experience required
High School diploma or equivalent required
Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
AS400 experience preferred
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening.

Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Logistics
Penske Logistics is a wholly owned subsidiary of Penske Truck Leasing. With operations in North America, South America, Europe and Asia, Penske Logistics provides supply chain management and logistics services to leading companies around the world. Penske Logistics delivers value through its design, planning and execution in transportation, warehousing and freight management. Visit www.PenskeLogistics.com to learn more.

Keywords: Penske, Stockton , Dispatch Clerk (Logistics), Professions , Stockton, California

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