Senior Business Analyst-Flexible Location

Company: PG&E Corporation
Location: Stockton
Posted on: January 27, 2023

Job Description:

Requisition ID -# 138342 - Job Category: Business Operations / Strategy - Job Level: Individual Contributor Business Unit: Customer Care Job Location: Stockton Department Overview Credit Policy and Operations is responsible for protecting the financial integrity of PG&E's Utility Operations. To be effective, we must collect the greatest amount of outstanding revenue within the shortest period of time possible while minimizing our exposure to risk. Overall, we must execute these tasks precisely and efficiently while providing the best service possible to our customers. Position Summary This Senior Business Analyst position supports the Credit team with compliance, reporting, process management, data analysis, project implementation, and overall assistance with regulatory proceedings. - Job Responsibilities --- - - -Collaborate with the team in developing controls and mitigation plans, and monitor implementation
--- - - -Perform compliance & control testing, audits, or other validation processes and analyze risk or compliance metrics
--- - - -Map compliance / risk requirements, controls, and mitigations to guidance documents and drafts/revise guidance documents
--- - - -Perform analysis on complex data models utilizing customized reports and data.
--- - - -Develop and use metrics to make recommendations related to business strategy and operations. Present findings and recommendations to leaders.
--- - - -Support Credit Policy activities including write-off management, accounts receivable management, customer complaints and process improvements.
--- - - -Participate in business initiatives through concept, high-level impact analysis, business case development and post implementation review.
--- - - -Participate in and/or lead small to medium sized projects.
--- - - -Partner with contractors and external vendors.
- Qualifications Minimum:
--- - - -Bachelors degree or equivalent experience
--- - - -4 years of job-related experience
-
Desired:
--- - - -Experience with customer service technology
--- - - -Experience with compliance and risk management
--- - - -Experience with credit operations
--- - - -Broad knowledge of different analytical methods, approaches and tactics
--- - - -Qualitative and quantitative analytical skills
--- - - -Strong presentation and communication skills to deliver findings and recommendations to various levels of management
--- - - -Strong project management knowledge and skills to lead project teams
--- - - -Excellent organizational, prioritization and multi-tasking skills
--- - - -Adaptable to changing business conditions and ambiguity
--- - - -Familiarity with the Customer Care and Billing (CC&B) system
--- Proficiency in Microsoft Office - Excel, PowerPoint, Word, and Visio

Keywords: PG&E Corporation, Stockton , Senior Business Analyst-Flexible Location, Professions , Stockton, California