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Site Area Manager

Company: Savers - Value Village
Location: Stockton
Posted on: August 13, 2019

Job Description:

Job Title: Site Area Manager, Attended Donation StationsSummary: The Site Area Manager, Attended Donation Station (ADS) supports Savers' vision through training and management of ADS employees, safeguarding the integrity of the product, oversight of the collections and shipping process, providing accurate data and communication relative to donors and collections and analyzing such data to make sound decisions relative to the ADS strategy.Job Responsibilities IncludeSupervises and manages the ADS Ambassadors in the execution and delivery of services by hiring, training, coaching and mentoring staff in their respective job functions, prioritizing attendance, punctuality, donor service, safety and cleanliness.Coaches and counsels' employees for performance, in accordance with Savers policiesManages employee schedules and insures all sites are staffed each day at the assigned starting time and remain staffed until the assigned closing timePerforms regular and random site inspections to ensure employees are executing responsibilities as trainedDrive a collection truck and provide logistic support to all market sitesCommunicates with employees frequently during each day to provide support and capture data relative to donor counts, donation eights and product shipmentInputs collection and transfer data daily into Dart-S ADSPerform random inventory and documentation audits of aspects related to the businessAssists and/or fills in at ADS during peak donation periods or unfilled absenceProactively recognizes and resolves issues relative to ADS and employeesLooks for and communicates creative methods to promote donor growth within assigned areaReviews security tapes and performs regular, unannounced, physical surveillance to safeguard employees, donors and donationsResponds to security calls with sense of urgency and communicates issues to Loss Prevention and Director of ADS NetworkCommunicates with trucking and collection organization as necessary to request off-scheduled shipment demandsOther duties as assignedRequired Knowledge, Skills And AbilitiesDemonstrate supervisory, management and leadership skillsMust possess a high degree of integritySkilled in planning, organization and priority managementDemonstrated customer service skillsAbility to identify problems and recommend solutionsAbility to make or influence decisionsAbility to interact with all levels of the organizationAbility to be detail-oriented and to see the "Big Picture"Ability to communicate orally and in writing and possess excellent verbal and written communication skillsAbility to set priorities, meet deadlines and multi-task with minimal supervisionAbility to think and act as a business owner in a thrift industryAbility to work independently or as part of a teamAbility to participate on and lead projectsAbility to maintain confidentiality of all informationBasic math skillsWorking knowledge of Microsoft Office including Word, Excel, and OutlookAble to lift 75 lbs. repeatedly throughout the dayWilling and able to work a flexible schedule as position dictatesAble, capable and willing to perform the Essential Functions of the ADS Ambassador, as needed/ necessaryClean driving recordAbility to work within Savers CultureMinimum Required Education, Training And ExperienceHigh School degree or equivalent, some college preferredMinimum 2 Years Supervisory ExperienceBackground in customer service preferredInventory management experience a plusTools And Equipment UsedLaptop for data entryCell phone to communicate to employees and supervisorScale to measure product weightsDOT Box TruckMaterial handling equipment (OK carts) for storing and loading productOther Information - Training RequiredSavers company informationCharity missionProduct categories (soft, hard, FOLI)Product organization, handling and loadingSafetyAdministrative reporting.The Savers family of stores is a stable, growing, for-profit, global thrift retailer offering great quality, gently used clothing, accessories and household goods to value-minded shoppers. We have been focused on improving lives through the power of reuse for over 60 years. Our purpose is greater than just the bottom line though. Powered by an entrepreneurial culture and spirit of ingenuity, we are inspired to drive meaningful social change with maximum impact in multiple ways. Savers keeps 650+ million pounds of reusable goods from landfills annually. We partner with and help more than 120 nonprofit organizations by paying them for donated goods, which supports their vital community programs and services. Savers is continuously innovative in finding ways to create the best experience possible for our donors, customers, employees, nonprofit partners and the planet. Our brands comprise Savers (in the U.S), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. All in all, we operate over 330 locations and have 22,000 employees.

Keywords: Savers - Value Village, Stockton , Site Area Manager, Professions , Stockton, California

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