Customer Service/Inside Sales Coordinator
Company: Lkq Corporation
Location: Stockton
Posted on: April 9, 2021
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Job Description:
Job Summary: Communicate directly with distribution centers and
customers to ensure accuracy in documentation, information, and
services.Essential Job Duties:* Handle phone and emails from
customers.* Call center functions to provide quality customer
service.* Ensure the company establishes and maintains constant
communication with customers.* Understanding of eBay and eCommerce
sites (i.e. LKQonline.com)* Knowledgeable on all aspects of product
inventory, data entry, invoicing, cancellations, credits, and
customer service inquiries.* Communicate directly with distribution
centers and customers to ensure accuracy in documentation,
information, and services.* Generate sales from online leads.*
Assumes other duties as assigned.* Generates revenue by promoting
sales of new and existing products.* Initiates sales calls to
existing customers to assess the need for replenishing
inventories.* Assists "walk-in" customers with sales of product
and/or services, respond to questions regarding parts, pricing,
services, etc.* Prospects and develops relationships with potential
customers, or leads, to cultivate new business. Provides ongoing
customer and technical service on existing accounts.* Assumes other
duties as assigned.Job Requirements:Education/Experience:--High
School graduate required.Skills/Abilities:* Must have good written
and verbal communication skills along and the ability to work well
with others. * Must have good customer relations skills. * Must be
comfortable with cold calling. * Must be attentive to detail and
ensure accuracy in work assignments. * Must be able to convey
product information and availability to customers. * Must possess
the ability to deal tactfully with customers. * Must be organized,
motivated, and a self-starter.Machines/Equipment: * Computer,
10-key calculator, multi-user telephone system, copier, fax
machine, and Microsoft Office software.Physical Demands/Working
Conditions: This position requires sitting, standing, bending, and
lifting. Must be physically able to lift boxes weighing
approximately 30 lbs. Must have the ability to work under
conditions of frequent interruptions and be attentive to
details.Benefits:* Health/Dental/Vision Insurance* Paid Time Off*
401k with Generous Company Match* Company Paid Life Insurance and
Long Term Disability* Short Term Disability* Employee Assistance
Program* Tuition Reimbursement* Employee Discounts* This job pays
$14- $17 per hour.
Keywords: Lkq Corporation, Stockton , Customer Service/Inside Sales Coordinator, Sales , Stockton, California
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