Xfinity Sales Associate
Posted on: October 13, 2019
Business Unit: Comcast brings together the best in media and
technology. We drive innovation to create the world?s best
entertainment and online experiences. As a Fortune 50 leader, we
set the pace in a variety of innovative and fascinating businesses
and create career opportunities across a wide range of locations
and disciplines. We are at the forefront of change and move at an
amazing pace, thanks to our remarkable people, who bring
cutting-edge products and services to life for millions of
customers every day. If you share in our passion for teamwork, our
vision to revolutionize industries and our goal to lead the future
in media and technology, we want you to fast-forward your career at
Comcast. Military Experience Welcome!
Benefits for new hires start on Day 1
XFINITY SALES ASSOCIATE WITH THE FUTURE OF AWESOME BECOME A TRUSTED
COMCAST NEIGHBORHOOD ADVISOR-MANAGE AN ASSIGNED TERRITORY BY
KNOCKING ON RESIDENTIAL DOORS
XFINITY?s suite of products and services offer customers just about
everything they need to manage their entertainment, information and
even home automation and home security needs. And if you have the
special qualities we?re seeking ? tenacity, good listening skills,
communication and a love for working with people ? we could do
great things together!
We?re looking for motivated, determined and highly personable
individuals to be a neighborhood representative of XFINITY. In your
assigned neighborhood, you?ll knock on doors to sell and promote
the full range of products with focus on video, high-speed
Internet, home automation and phone services. Our neighborhood reps
will use the best tools and technology and marketing science to
direct you to the best prospects. Working a flexible assigned
schedule, you?ll use your exceptional interpersonal and consulting
skills to listen closely to each customer?s needs, explain our
products and services in-depth; and recommend the right solutions.
This involves developing your neighborhood over time by calling on
potential new customers and winning back former customers ? you?ve
got to be flexible and ready for anything!
Comprehensive, ongoing training in all of our products and services
will keep you up to speed and ready to sell. Your managers and
sales support team will have your back --going on ride-alongs,
attending weekly team huddles and giving you the tools and
technology you need to thrive. You?ll even be given an iPad to let
you demo our products in real time with your customers!
A high school diploma or the equivalent is required; related
experience is strongly preferred. In return, we provide an
exceptionally supportive team environment, a generous base salary
and commission (no cap on earnings) and a strong benefits package.
Your talent and tenacity will take care of the rest.
If you?re eager to see where the future of awesome can take you,
we?d like to hear from you.
Responsible for the promotion and sale of Comcast products and
services to include video, high-speed internet, voice and XFINITY
Home. The primary focus is on increasing connect volume in assigned
territories through sales to former customers to win them back.
Develops a foundational knowledge of Comcast?s products and
services, improves sales skills, and learns how to maximize sales
through effectively working assigned turf. Employees at all levels
are expected to:- Understand our Operating Principles; make them
the guidelines for how you do your job
- Own the customer experience-think and act in ways that put our
customers first, give them seamless digital options at every
touchpoint, and make them promoters of our products and
- Know your stuff-be enthusiastic learners, users and advocates of
our game-changing technology, products and services, especially our
digital tools and experiences
- Win as a team-make big things happen by working together and
being open to new ideas
- Be an active part of the Net Promoter System-a way of working
that brings more employee and customer feedback into the company-by
joining huddles, making call backs and helping us elevate
opportunities to do better for our customers
- Drive results and growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors and our
communities Core Responsibilities:
- Demonstrates a strong understanding of Comcast products,
promoting and selling offerings to individual customers by knocking
on every door within assigned territory. Displays familiarity with
features, benefits, product differences, pricing, and campaigns for
video, high-speed internet, voice, and XFINITY Home.
- Communicates and develops rapport with customers. Evaluates
individual customers' existing and potential product needs and
makes recommendations. Increases customer understanding of Comcast
products and pricing models as well as competitive advantage over
other service providers. Evaluates competitive offers and frames
response to show the benefits of Comcast.
- Possesses basic knowledge of selling techniques and turf
management; shows confidence in selling ability. Creates and
executes basic sales plans with minimal assistance.
- Displays basic time management and organizational skills.
- Meets and exceeds sales goals as established by local market.
Under minimal supervision, establishes and organizes daily sales
activities. Generates business through established and approved
methods of lead generation. Implements effective sales closing
techniques to ensure product installation goal is achieved.
- Develops and demonstrates record of success in residential
canvassing sales environment with emphasis on business to consumer
- Displays thorough understanding of video, high-speed internet,
voice services and XFINITY Home.
- Possesses strong communication, organizational, people and
customer service skills.
- Establishes strong technical capability (computer knowledge,
billing system, databases).
- Must meet the physical requirements of the job including, but not
limited to, the ability to walk and/or travel door-to-door for
considerable distances in all types of weather conditions.
- Where applicable, obtain and maintain any credentials and/or
licenses necessary to sell and/or design alarm systems as required
- Consistent exercise of independent judgment and discretion in
matters of significance.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Education: High School Degree or Equivalent
Experience: Generally requires 0-2 years? related experience.
?Comcast is an EOE/Veterans/Disabled/LGBT employer
?Comcast is an EOE/Veterans/Disabled/LGBT employer
Keywords: Comcast, Stockton , Xfinity Sales Associate, Sales , Stockton, California
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